The program provides technical support for all students. You can contact the technical support desk at: support@sps.cuny.edu or 212-652-2888. When you email or call the Help Desk, please be sure to provide your full name and a number where you can be reached. BEFORE YOU contact them, PLEASE HAVE THE FOLLOWING INFORMATION READY: type of computer (manufacturer) speed/type of modem e-mail address Internet Service Provider Browser being used